Category Archives: brand management

start the roundup, it’s time for branding your content herd

Cracker Barrel’s Brand Steps On a Rake

Everything Old Is Old Again

The recent manufactured outrage over the Cracker Barrel’s brand redesign — and that in itself is cause for discomfort — of the “Old Timer” wordmark that first broke cover in the 1960s and managed to survive well into the 21st century has now pretty much dissipated. What began as a hand drawn illustration long before desktop publishing was even a lone point of light in the visual design universe, when type was still rendered with hot lead, and the term digital had yet to come into use as a noun, finally got an expensive overhaul that didn’t even survive an attempt to run it up the flagpole.

This Ship Was Already Sinking

Cracker Barrel, finding itself in a sales slump driven by an aging market and changing consumer tastes, started writing multi-million dollar checks for a makeover ranging from menu to environment to message to, our topic du jour, identity.

As they quickly found out, their base, apparently comprised solely of right-wing diners sensitive to the slightest change in interstellar radiation, assigned a political motive to the visual revision. The ensuing online melee immediately forced the retreat back to the stuck in the mid-twentieth century and the dawn of the jet age in transportation hand drawn original.

Inkjet printed signage? Ha! More like China bristle brushes and turpentine thinned oil paint, making sure there was adequate time to dry before applying.

Noted design authority Debbie Millman explains the basic nuts and bolts of marketing, branding, and design in her recent article for PRINT. She looks at what the restaurant chain Cracker Barrel got wrong, and what they got wrong, in bumbling through a poorly thought out response to an even more poorly thought out wordmark do-over.

When Government Cheese is Your Brand Color Palette

The basics of any logo or wordmark begin with what’s the minimum size and resolution for reproduction. Then, it was the Yellow Pages 33-line one-color halftone on paper that still contained wood chips for added tactical character. Today, it’s the favicon, the 16×16 pixel that appears in the URL of brand pages, and that when properly executed represents the epitome of graphic design goals in the digital age.

What Would Walmart Do

In either case — from the 1960s or the 2020s — this particular brand flops. Much has been made about the nostalgia generated by the founder’s folksy Uncle Herschel, and his representation in that original foray into a graphic simile. It was then, and remains today, an unpleasant blob of elementary line art using a color palette of government cheese and brown furniture. (At least Burger King has the good sense to limit their use of a similar shade to represent a bun.) Imagine Walmart using their ubiquitous greeters as a corporate symbol of what the stores represent.

It’s not clear whether the brand will survive, or whether it will join its like brethren Boston Market and Po’ Folks in once loved now gone similar venues. Certainly, if imitation is the sincerest form of flattery, no one’s rushing to capitalize on this brand’s style guide.

Business Card Synergy

business card for Siebenthaler Creative marketing and social media resource

A professionally designed business card makes a big difference in image and reputation.

Ready to punch up your brand? Contact Siebenthaler Creative for a fresh look that stands out.

Business Cards Pack Big Punch in Small Package

“Do you have a card?” Before the internet, before desktop publishing, before offset printing, before area and zip codes, business cards helped form the cornerstone of corporate communications, serving as a convenient method of introduction and an essential part of networking.

powersports business cards for motorcycle manufacturer and transmission builder business cards for powersports aftermarket accessory manufacturer“Thanks for stopping by. Here’s my card.” Business cards were a required component of print basics that included a letterhead and a #10 envelope. Together, they formed a three-part package used to communicate with the market by every business from General Motors down to the village office supply.

business card for Pilates instruction studio business card for yoga instruction studio“Would you like a card.” Harking back to a time when brick and mortar addresses formed the backbone of corporate and commercial customer interaction, today’s business card 2.0, still measuring only 3.5” x 2”, survived the digital transformation and remains a mighty addition to any communications toolkit.

business card for Florida flats charter fishing captainbusiness card for Austin Texas kayak bass fishing charterFreed from the limitations of crude by today’s standards basic letterpress reproduction, these mini-billboards combine multi-color art, an infinite choice of typefaces and a rainbow of inks, a mind boggling selection of paper stock — not to mention a wide variety of other mediums including wood, metal, and plastic — and imaginative finishes including engraving, embossing, and laser etching and cutting, to create miniature masterpieces that are uniquely memorable.

Everything Old is New Again: Newsletters See Revival

newsletters are perfect for many communications projects

Newsletters—the Swiss Army Knife of Engagement

Death and taxes notwithstanding, newsletters and press releases are core elements of every marketing enterprise since the modern era of public relations began over a hundred years ago.

And once again newsletters are in the spotlight, or at least the footlights, as an old made new again viable medium to be utilized in the never-ending task of B2B and B2C marketing.

Google cast a fresh eye on the tried and found to be true tradition of newsletters as a vehicle for delivering searchable content. It should be mentioned that just because a newsletter, or any form of online content, attracts Google’s eye, that doesn’t automatically qualify it as engaging enough to attract and hold a reader’s attention. Continue reading

Using SEO to Successfully Grow Local Business

jack the shop dog

Jack, the Jack Russel terrier that owned the shop, quickly became the face of the brand and was successfully incorporated across all social channels.

Local SEO Grows This Austin Plumbing Contractor’s Business

Locally focused social media marketing and local SEO is the great equalizer that enables independent retailers and service providers to compete against major national brands and regional franchises. The reality, though, is that for many, using Google to gain advantage all too often ends up being occasional posts to a personal Facebook page.

Projects included the design and implementation of an original brand identity, a website, a self-hosted blog, several social channels maintained with both created and curated content, publicity and promotion, and one-off design projects.

Last spring a 10-year relationship with Austin, TX plumbing contractor Wilson Plumbing came to an end. During that time, a company with no prior social footprint, no internet presence, and no paid marketing or advertising, grew to over $2M in sales, all derived from a narrowly defined by zip code local market of a relatively few square miles. Continue reading

Trade Pub Dealernews Brand Revived

Dealernews

Dealernews Back On Stands?

In what can only be described as a Christmas miracle, perhaps the single most momentous event since Lazarus emerged intact, comes news of the acquisition of defunct trade pub label Dealernews by a midwest consortium, DN 2.0, headed up by Columbus, OH Harley-Davidson franchisee Bob Althoff.

“What we are doing is unprecedented in the powersports industry.”

“What we are doing is unprecedented in the powersports industry,” says the owner of three OEM dealerships. The plan for DN 2.0 is apparently to restore what was lost during the mid-2000’s heyday by recalling editorial staff and management from the brand inherited by UBM in 2015 when they purchased Advanstar and which was then abruptly shuttered.

Relaunch Has New Focus, Reach

The revived brand will ostensibly be guided by an advisory board made up from a number of well-known powersports single and multi-line dealer heads, industry consultants, and communications veterans. Will it make a difference? The field of national powersports trade publications has shrunk from five to two over the last decade as social media channels have proliferated and advertising options have multiplied. For many, that constitutes a trend.

The B2B pub’s successes, and ultimately failure(s), tracked the once dominant trade show giant DealerExpo, which went down for the last time in 2014, leaving the field open for the American International Motorcycle Exposition, itself now headed ironically to Columbus for one lap in 2017 before finally dropping anchor in Las Vegas.

Assets include the Dealernews trademark, brand, website, email and registration lists, and newsletters.

amazon’s split personality

For Brands, Cure May Be Worse Than Disease

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Read It Free Helps Subscription Rates How?

As I grow increasingly comfortable with online shopping as an alternative to chasing hard to find items in brick and mortar storefronts, rationalizing clik to add to shopping cart becomes easier and easier as the cost of shipping tumbles. Then came Amazon Prime.

Amazon Prime is by all indications a very effective loss leader in the effort to tether consumers to mega-site Amazon for all their internet purchases. Patterned after the big box membership warehouse experience, Prime, for a modest annual fee, delivers not only free 2-day shipping on most items, but includes a bunch of other perks as well.

The price is right – for as long as it can last.

The included music feed is perfectly acceptable, eliminating having to subscribe to Pandora, Spotify, or Radio for a premium listening experience. Ditto access to online t.v. content, books, and a number of other features that save time and/or money.

I just discovered that a number of familiar, favorite, and free periodicals are available as well, viewable online or as downloaded Kindle content. Which is how I came across Cycle World, Bonnier’s flagship pub in their motorcycle group stable of powersports publications, as a free read on Amazon.

I’m not sure how the business model for offering up your vanguard bike magazine for free reading moves the bottom line needle. It’s not an option you’d expect to find in a typical subscription pitch; “12 Whole Issues For One Year’s Worth of Reading Only Zero Dollars and Zero Cents!”

Since consolidating the spectrum of motorcycle pubs several years ago by purchasing those niche assets from Hearst first, then Source Interlink, the overall health of print continues to circle the drain, excepting a few standouts like Garden & Gun. The price is right – for as long as it can last.

ubm shuts down dealernews

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Five Decades of Dealernews Now History

In a stunning announcement that dropped December 16, Jim Savas, VP/GM of automotive at media conglomerate UBM Advanstar, announced the immediate end of Dealernews as of December 23, 2015.

After initially making the case for a robust online presence, well supported by more than respectable metrics, Mr. Savas then set January 1, 2016, as the cessation of Dealernews in print, on the web, and across all digital channels.

As of December 18, there was no mention on either Twitter or Facebook of the decision to shut down what many in the powersports industry considered the Gray Lady of motorcycle aftermarket B2B publishing. Continue reading

how logo design affects brand

Aligning Your Look With Your Mission

When it comihop logoes to promoting a business, particularly a restaurant, nothing is more critical than the brand logotype. Getting it right goes a long, long way towards making an impression on a distracted public that sees thousands of visuals on a daily basis.

To be successful, a corporate mark requires design integrity, repetition in the marketplace, and a connection to the goods or services it represents. Whether abstract or literal, the Nikes, Apples, and Coca-Colas of the business world rely on a recognizable visual that connotes quality and trust.

Emoticon, Meet Emoji

Looking at the before and after (above left) of IHOP’s haircut and a shave, it’s difficult to imagine how the approval process resulted in what struck one reviewer as a “sinister” smile beneath the word mark.

It’s arguably more legible, but only slightly, and that’s about where it starts and ends.

The IHOP acronym, in case some may have forgotten, stands for International House of Pancakes. But that’s not what I see when I try to decipher the new and improved visual. Emoticon, meet emoji.

HOW Design recently interviewed Siegel+Gale, a New York based branding agency known for their standout work, on the recent spate of chain restaurant logo overhauls. For anyone who follows corporate design, the candid remarks by the agency’s designers are for the most part an indictment of the perils of lackluster graphics.

A couple of things stand out in this collection of shareholder dependent corporate eateries. First, it’s more than okay to overhaul the corporate brand on an as needed basis. Nothing says stay away like an aged, dated, and most importantly irrelevant logotype. Second, once having decided on a freshening, make sure you’re just not slipping sideways.

Design updates should – probably – include references to historical looks that over time successfully represented a company to its public. But don’t let fear of letting go put up unnecessary barriers to a truly fresh, inspired interpretation that acknowledges the past while extending the future. Bon appétit!

when it snows it pours

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Selfie Marketing Pitch Popular

Florida’s Pinellas County is the most densely populated county in the state. It’s also the smallest, but that has never affected its ability to draw tourists from around the globe, intent on visiting world-class beaches from Caladisi Island State Park on the northern end to Fort Desoto County Park guarding the entrance to Tampa Bay.

With gas prices at their lowest level in years, an economy that’s on the rebound for the first time in years, and a brutal winter that continues to lash the northeast, convincing northerners to turn their wanderlust into momentum and head south isn’t a heavy lift.

Will Winter Ever End?

Nonetheless, Pinellas County’s marketing arm, Visit St. Pete-Clearwater, came up with a rock solid bit of creative when they launched a campaign centered around a family of nomadic snowmen who began showing up in slush and dirty snow blanketed New York and Chicago.

The edgy “WinterBlows” campaign plants irresistible (and guaranteed to have lines forming for selfies) faux snowmen on the sidewalks displaying sandwich boards headlined “Sunshine or bust!” and the WinterBlows.com URL.

Is it working? I’d have to say yes, considering how congested the main two-lane north-south beach artery, Gulf Boulevard, has become in recent days. There’s nothing that can match a smart, well executed, marketing solution.

online newsroom publicity perks

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Small businesses can benefit from creating a unique online newsroom.

Invest In Online Assets For Longterm Dividends

As whats left of print media transitions into a hybrid that blends traditional content with digital distribution, private industry is likewise developing answers for inventing new channels of promotion and publicity. Read about how Coca-Cola is a leader in setting up and stocking unique content for both consumer and b2b consumption.

The need for effective strategies is best seen in the use of Search Engine Optimization (SEO) and Search Engine Marketing (SEM) as essential marketing disciplines. Both focus on the power of search to direct audiences inbound to content, and those same procedures are being successfully refined and funneled in the establishment of online newsrooms.

Online News: Not The Same As Google News

Online newsrooms are a physical location unrelated to Google News’ rich snippet metatag aimed at specific categories and reserved for branded publications. Yet the preparation of materials for the online newsroom should include some of the same workflow that’s utilized in a Google News approach to pull marketing.

Online newsrooms are also a total departure from the commonly used and outdated drop down menu method of accessing company news and resources, which requires multiple steps before even reaching a starting point and focuses solely on archiving content, not repurposing.

Biggest Difference? An Adventure, Not An Archive

The contemporary onliine newsroom is designed as a visual destination separate from the main website. It’s a unique container offering an assortment of video, audio, text, visuals, and ready-to-wear social content – all delivered in an easy to use User Experience (UX) layout that puts a premium on interesting and engaging presentation to serve various forms of content that might otherwise go unnoticed.

Online Newsroom – Think Investment, Not Expense

Today’s news resource – and that includes all that PR brings to the mix – must deliver solid content quickly and easily to a wide audience with unique needs. Design, creative, IT, and marketing all have a part to play in the successful implentation of a modern online newsroom.

Design your online newsroom to make maximum use of visual breadcrumbs and cues to guide editors, researchers, writers, and curators in finding not just what they’re looking for, but what they need to accurately inform their audience about XYZ Company. Need help? Lets explore a solution custom tailered to fit your needs.