Last month I was in Baton Rouge for, among other things, the Public Relations Association of Louisiana’s (PRAL) June meeting. The featured speaker was SSA Consultants partner Christel Slaughter, whose emotional plea was for everyone in the audience to “Stop The Silos!” as the first step in improving internal and external employee engagement.

Silos are a popular marketing metaphor for the formal compartmentalization of personnel, departments and functions. Silos not in the agricultural sense, but in the org chart ability to keep contents separate; corn from wheat, rice from peanuts, sales from marketing, pr from advertising, progression from regression – a.k.a., bureaucracy run amok. Continue reading →